Essential Duties and Responsibilities:
– Collect information from customers and clients
– Enter data into the central database
– Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
– Review data for deficiencies or errors, correct any incompatibilities if possible and check output
– Retrieve data as requested
– Maintain and update the database system as necessary
– High School Diploma or GED required
– At least six (6) months of customer service/secretarial/telemarketing experience required
– Ability to speak and read English clearly, professionally, and fluently
– Ability to type a minimum of 20 WPM (words per minute)
– Ability to comply with moderate computer usage
– Ability to work nights and weekends, as well as overtime and/or holidays as needed
– Experience with and/or ability to use call center telephony equipment
Tagged as: management